Featured December 9, 2005

Case Study Archives

The TPR interviewed Bob Sloma, President of injection mold maker JS Die & Mold, Inc. in Byron Center, MI, near Grand Rapids.  

What is your company niche, and what does your company do that is notable, unique or different?  

That’s something that I’ve been working on defining for the last year.  Basically we specialize in complex injection molds ranging in size between 80 and 2000 tons.  We build everything from small inserted molds to large, solid tooling.  The high level of quality in our tools keeps our customers coming back as well as the fact that we meet our delivery dates.  We’re also competitive from a timing standpoint and often we’ll help our customers when they’re in a bind. 

When and how did you get into the industry, what attracted you to it? 

I purchased the business in August of last year.  Prior to that I worked with a Tier One supplier and part of my career with them was as an engineering manager for a $20 million tool & die shop that specialized in injection and compression molds, secondary processes and fixtures – a full service company.  My background also has been in process improvement; I have a Six Sigma and mechanical engineering background.  A little over a year ago I was looking for a business to buy.  My love is manufacturing of tooling and piece parts.  This company came up for sale and what attracted me was that it had already been in business for 20 years and profitable even during the downturn in 2000 to 2002.  This was a testament to the employees and

Bob Sloma, President of injection mold maker JS Die & Mold, Inc. in Byron Center, MI, near Grand Rapids.  

the company’s culture.  There’s a good culture here of continuous improvement and what I’m bringing to the table is more structure and a methodology to our process improvement efforts. 

Relate a notable "best time" for your company. 

I would say that this year has been one of our best years – a record from a sales standpoint.  It’s been a little more challenging from a profit standpoint but I’m pretty much meeting my goal of breaking even.  This next year looks to be even better.  We’re in the process now of diversifying our business and growing our non-automotive segment and so I’m looking at even better things ahead.

Similarly, relate notable challenges that your company has overcome.

We do not shy away from taking on offshore tooling and doing certification of them for our customers, and we’ll make engineering changes, which are inevitable.  We’ve often taken offshore tooling and built new cavities because of parting line issues, cracked cores or the tooling is just not up to our customers’ standards or that of any North American mold manufacturer. 

We also pride ourselves on delivering injection molds when we say we can and our program managers and management staff focus on program management to ensure we meet deliveries.  For example, we were able to take on a large rear truck fender prototype tool that a customer thought could not get done in the eight week timeframe an OEM customer needed.  We met the delivery and both customers were very pleased with the overall quality of the prototype parts that came off of the tool.  Our personal attention allowed us to help them make their OEM happy.

When you are working on projects with your customers, what aspects would you like them
to better recognize?
 

I would say that the aspects that are the biggest stumbling blocks are product changes during the initial tool design and getting us more involved in the up-front part design.  That’s something that we’re trying to work on with our customers more – making sure the product is designed for manufacturability as early in the process as possible.  Another thing we try to make them aware of, and offer as often as possible, is our ability to make product design changes before the mold is built.  We can often take a design and make it better and more conducive to manufacturing.  Getting us involved in their design reviews is critical and could save them time and sometimes also money in the long run.

List newly acquired technology, machinery or key personnel (in last year). 

In the last year I’ve been focusing most on personnel.  I’ve hired a sales manager, Bob Donovan.  He has experience in the plastics industry.  He was a general manager at a plastic parts manufacturer and has also been a sales rep during his career, so we’re in the process of building a sales rep organization that reaches beyond the usual 250-mile radius. 

I’ve also hired a quality manager, Rick Tippett, who is leading our ISO 9000 recertification.  He also has Six Sigma experience and he’s in the process of leading us in our first formal process improvement project.  

We are in the process of putting our entire engineering team on Catia V5, a computer-aided design solid modeling package.  Our engineering department has been set up with a division between the designers and the surface modelers, so we’re basically going to combine those two groups into one organization to do 3D solid designing for our tooling.  I figure that I can take a week out of the process by doing that – I’ve done it before so I know it works.  Catia V5 is one of the two major 3D design packages that are out there.  It’s really come down to Unigraphics and Catia now.  We’ve found a lot of our customers are looking to Catia in particular. 

Has your company recently expanded?  Plans to expand or form partnerships/alliances? 

We are a charter member in the formation of the Great Lakes Tool & Die Collaborative (www.gltdc.com).  We are seeing some business happening between members.  We are in the process of utilizing a connection with one of our partners to work with a major shoe manufacturer to come up with a proposal on how we can do more for them from a tooling standpoint.  We found out that they still source all their designs and tooling in North America. 

Looking at it from our company’s viewpoint, I thought about forming some China connections, but now, over the past year, I have conceived ways for us to instead compete with them.  Speed of delivery is part of the ability to compete.  From a strategic standpoint I may follow some of my customers into Mexico, but that probably won’t occur for another year or two. 

Are you involved in any industry organizations or educational programs related to the trade? 

We are a member of the American Mold Builders Association (AMBA), and we are on the advisory council of the local high school (Byron Center High School) where they have a tech program.  They are in the process of reorganizing that program, but we donate materials and equipment to them and we also provide a scholarship for seniors going into continued tech education after high school to encourage them to stay in the trade or at least in engineering.  I think it’s important for those going into tech trades such as engineering to have shop experience as a background.  Even though I have a bachelors and masters degree, I made sure I took shop classes and believe it is important for kids to understand what it takes to make the products we use everyday. 

What do you think about changes occurring in the industry due to globalization?  How has it affected the way you do business? 

I see globalization as a double-edged sword – it’s an incredible threat as well as an opportunity.  As I was buying this business I was thinking about the issues going on in the industry… My belief is that we are still going to be looking at further consolidation because we have more capacity than there is demand.  We also have to compete with the lower costs offshore.  We have to get it down to the point where we are just competing on technology because they, offshore, have to use the same technology. That means driving toward more automation to help take labor costs out.  One of the things I’m looking at is “productionizing” our manufacturing process.  I found it quite interesting this year that Plante Moran’s report has changed from a mold maker survey to the mold manufacturing industry survey, showing the technology side of the industry.  As I mentioned before I think we can compete with speed, so we’re driving toward shorter lead times as a main focus.  That will help us on cost and our customers are willing to pay for speed. 

We’re also working on our marketing and selling our value added services such as product design.  We’re also looking at our customers and seeing what services we could provide after the mold is built and trying to position ourselves to be able to provide them. 

I’ve heard of the desire of overseas companies to buy larger tooling from North America.  This may be an opportunity at some point, depending on currency valuation and our country’s trade policies. 

What will the industry look like in 3 to 5 years? 

There will be more consolidated, faster and leaner players.  I think we’ll also see more small players with high automation, assuming they have the money to purchase the capital.  For ourselves, we’re going to be looking at how we would lay out our factory floor if we were to start from scratch.  Companies will be looking at specific core competencies and services.  We’re already seeing that happen in companies specializing in wire burning, laser welding, etc., and the tooling industry will probably follow suit.   

Additional background information:

Number of years in business: 21 

Current number of employees:  51 

Current square footage (each location):  20,000 square feet – 18,000 mfg 

Additional locations:  None at this time. 

Website www.jsdie.com  

Types of tools built and/or run:  Injection mold tooling 

Industries served:  Automotive, medical, appliances, consumer products and more.

Contact Information: 

JS Die & Mold
8505 Piedmont Industrial Park Dr.
Byron Center, Michigan 49315
Phone: 616-878-1597
Email: bobs@jsdie.com
Sales Manager Bob Donovan: bobd@jsdie.com

 

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