What is your company niche,
and what does your company do that is notable, unique or different?
(ie, technology, innovations)
Our main focus is engineering and mold design for productivity
and production capability. One
niche is companies that come to Janler with a piece part design,
and request us to critique and modify it to allow for excellent
mold design, i.e. high production with minimum downtime.
We have
a big view of the molding process, the mold, and the products it
makes. We have four degreed engineers and two highly experienced
mold designers on staff today. Add that to the 70 plus years of
experience my brother Alan and I have in the business, and you will
realize how all of this experience allows us to design and build
multi-component, multi-function molds that our customers have
learned they can rely on.
If you love your business, if you love what you do, then
anything’s possible. It’s always been that way and I believe that
will never change. It’s the pride you take in your work that makes
the difference. This industry was built on people like my dad who
believed nothing was impossible!
Just give them a challenge and they will find a way to resolve
it. They just thrived on the “impossible jobs”. We still work that
way. It’s just a lot harder finding those customers. A mold is a
huge upfront cost and we’re up against some hefty competition
overseas. But we’re finding those opportunities, and we’re having
fun doing it.
When and how did you get into the industry, what attracted you to
it?
Between my father (Joe Klingler, co-founder of Janler) and my
uncles, working at Janler over the summers
and after school, learning the mechanics “hands on”- it was
inevitable that I’ d be in the mold making business. I have a
mechanical/ geometric mind and I like the balance of it all. Molds
and tooling work that way; it
all makes sense to me. I couldn’t
have gotten a better mold and molding education than from my
family. I mean, dinner conversations revolved around the business.
Your brain was always on it. I could see how much fun they were
having doing it and the tremendous amount of success they had, too. Janler, founded in 1952, always supported the apprentice training
programs, and has been a great training ground for many, many mold
makers. In fact, many of our best competitors apprenticed or worked
at Janler before breaking off to do their own thing.
Relate a notable "best time" for your company (can be more than
one).
Right now! Well, it’s always been a good time, but right now is
a great time for us. When we
sold our big
molding operations, we had a plan. That plan took
longer than expected to come together, but it is coming together
and we’re really confident about the future.
We knew we wanted to go back to the core elements of Janler;
engineering and mold designs for precision parts. Janler is on a
growth swing. Our customer base has changed, but that too was
according to our plan. We have cut ourselves to the bone to operate
as lean as possible, and that too will continue. I’m very satisfied
with how we did it and what’s happening as a result.
Similarly, relate notable challenges that your company has
overcome.
I mentioned “impossible jobs” before and talked about how a
mold maker’s pride is what pushes him to take on those challenges.
We recently made a multi-cavity cap and spout mold with two tether
springs on it, that when the mold opens, the two parts self
assemble as they are ejected into the box, ready to ship. The
customer didn’t know if it could be done, but we took on
the
challenge and accomplished it. Those are the kinds of jobs we go
after. Don’t tell me it’s impossible, because anything is possible.
It’s the methods involved in proving out those molds and our
abilities that makes this business so much fun.
Another
large project we were brought into was a part design that we helped
critique to make it more manufacturing friendly. This was a
difficult part design with 14 telescoped shut-off surfaces between
core and cavity. It had multi-angle and flat shutoffs. We grew that
project from part design to prototype and pre-production tooling,
to six multi-cavity production molds. It was a three-year
continuous improvement project. Last year the customer came to us
and asked us to maintain the molds for him, so we set up the P.M.
program and installed Progressive Components cycle counters,
because we wanted to track real numbers. In the course of three
months we raised their molding productivity output by over 15% and
reduced their maintenance costs close to 50%. One year later,
productivity doubled and maintenance costs continued downward.
Today, instead of running all six molds to get the output they
need, the customer now runs four tools while two are in the
maintenance cycle. Needles to say, the customer is elated.
That’s the kind of thing a good mold maker can do for his customer
that typical in-house maintenance teams can’t do. Our staff of
engineers brings disciplines that are different from what the
customer’s in-house team is going to have, and our mold makers are
going to have a wide variety of experiences to draw on, because
they work on a wide variety of molds.
When you are working on projects with your customers, what aspects
would you like them to better recognize?
That they better recognize the value of our experience. At the
first meeting, there’s always fumbling and you feel the cold air
around you, and the heat of competition. You’re not friends yet.
You’re not on the
same team. It takes time to learn to work
together. No one becomes your best customer on the first project.
But once you do work together, you begin to better understand and
recognize the customer’s goals. That’s when you start to play on
the same team. It all comes from trust and relationship building
through experience. That’s key to being brought in early on a
project where we, the mold engineering team, can be an invaluable
resource. You can ask all you want to be brought in early, but
there’s only one way to get invited to that party- it’s through
relationship building.
List newly acquired technology, machinery or key personnel (in last
year).
We’ve done a lot. We’re working on new computers with new
software- and that will be a continuous improvement process from
now on. We have new Charmilles EDM, EDM Wire and Hole Popper
machines. Our Mori Seiki Hi Speed/Hard Milling machine and Okada
Graphiter
have taken hours out of the build times, and helped
reduce delivery time and cost. We’ve added highly experienced,
degreed engineers to our staff and put them in charge of plant
operations, engineering and design services. We brought in
well-trained, skilled professionals that have really enhanced our
operations. And we continue to train all employees in all
departments. It’s the broad spectrum of disciplines and experience
that they bring to their jobs that makes “gray matter” disappear,
replaced with black & white procedures and processes.
In 2003, Janler achieved ISO 9001 certification, and shortly after
embarked on a complete lean operations program. Owners, management
staff and several mold makers attended the lean manufacturing
courses sponsored by the Tooling & Manufacturing Association (TMA).
We’ve focused on implementing lean manufacturing throughout the
entire company. We continue to attend monthly Lean Breakfast
meetings and the peer review system has been invaluable to our lean
transformation and quality control systems.
Has your company recently expanded? Plans to expand or form
partnerships/alliances?
We have definitely expanded our engineering department, and
mold making actually downsized on space, but grew in capabilities.
We also added several new molding machines, with muti-shot
capability, for trial and pre-production runs on the newly
available floor space.
Are you involved in any industry organizations or educational
programs related to the trade?
Janler is a 50-year member of the Chicago Tooling &
Manufacturing Association (TMA) and my father and I both served as
board members. Janler also joined the American Mold Builders
Association (AMBA) at its formation. These organizations need our
participation and support.
I have also been active with the University of Illinois undergrad
engineering program. The tutoring and mentoring of future industry
leaders is unbelievably rewarding.
What do you think about changes occurring in the industry due to
globalization? How has it affected the way you do business?
I think the changes occurring have been,
for the most part,
good changes, in the sense that mold making companies that are
willing to make the transformation necessary for survival, such as
reorganizing management practices, implementing lean processes and
updating equipment and software, will survive. We’ve been in a
horrific industry storm in recent years, and when you are in a
storm you don’t just sit there and wait it out. You put on your
rain boots, raincoat and hat in order to minimize impact and
protect yourself as you move forward. How has it affected the way
we do business? We’ve gotten lean. We’ve updated our processes and
brought in key engineering people who are experienced in all of
this. It’s really made a difference for us.
What will the industry look like in 3 to 5 years?
I think we’ll continue to see some attrition, and the big guys
swallow up some of the smaller guys. There’s been a lot of that
going on and it will no doubt continue. But I also see many
companies re-engineering themselves and really coming back to life
like we have in the last two years.
I think there will a place for the conglomerates and the private
enterprises that keep focused on their particular niche. Mold
manufacturing is not leaving this country; it’s changing. If you
change with it, you’ll be in business. Janler will be there.
Additional Background Information:
Number of years in business:
The Company was established in
1952.
Current number of employees: 32
Current square footage:18,000 sq.ft.
Additional locations: No
Website:
www.janler.com
(Currently not operational due to re-design in progress.)
Types of tools built and/or run: Injection mold tooling
Industries served: Medical, Packaging, and Electronics
CONTACT INFORMATION
6545 N. Avondale
Chicago, IL 60631
Phone: 773-774-0166
Fax: 773-774-2420
Email:
cek@janler.com
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