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Mike Armbrust, General
Manager of Mako Mold Corp. in St. Charles, IL
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1) |
What is your company niche and what does your company do that is
notable,
unique or different?
While it may not
be different, we do an excellent job of paying attention to
detail. We put a tremendous amount of resources into making sure
our customers are satisfied with the product we deliver. When
business was good, some shops forgot about this aspect of the
customer/supplier relationship. We haven’t forgotten.
Communication is the key to making sure the customer is getting
what they want and we are delivering. We manufacture molds for the
automotive, appliance, agricultural, and medical industries, which
include building single cavity prototype molds, multi-cavity hot
runner molds and insert/over molds, are a specialty for us. |
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2)
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When and how did you get into the industry, what attracted you to
it?
My father-in-law,
Phil Denemark, introduced me to it. I spent my childhood working
for my family’s business, plumbing and heating. It was then I
realized working with my hands and being able to create something
was important to me. After completing college with a business
degree and spending 5 years in the medical industry, Phil
approached me about a career change. The decision process took
some time, but I’ve been in the industry now for 8 years. Phil has
made me earn my stripes using both conventional training and a
“baptism by fire” approach. One of the most interesting aspects of
this industry is that with every new project there are unique
challenges.
Relate a notable "best time" for your company.
The mid to late 90’s, when we made
the commitment to move ahead technologically. It has allowed us to
remain a viable business. There’s definitely a trade-off. Some
shops chose not to invest in new technology
and now they’re out of business. Others made the commitment
to innovate and have the very latest technology/machinery. Some of
these shops are out of business because the work didn’t follow
and they couldn’t afford to make their payments. We’ve made
a commitment to continue to innovate at a steady pace. We’ve had
to decide when the best time to implement new processes and/or
equipment is and time those decisions with market conditions. So
far, it has worked out for us. |
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4) |
Similarly, relate notable challenges that your company has
overcome.
The blanket challenge of having to
compete globally has been tough. Competing
against companies who aren’t operating under the same rules, not on
a level playing field, is challenging. We’ve had to look closely
in the mirror to find what we can be doing differently to remain
competitive. We’ve had one customer go bankrupt on us, leaving us
unable to collect on their debt. That was hard, too. Another
significant challenge in this business is managing cash flow.
We’ve had to adapt to those types of conditions. |
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When you are working on projects with your customers, what aspects
would you like them to
better recognize?
Customers
need to recognize the need for better electronic files, and the
ability to update those to the latest rev levels in a timely
fashion. It is difficult to understand that, while we’re in
the age of information, it is such a challenge to get updated,
corrected files. This is critical, and controls the outcome
of a successful project. Also, we are always of the opinion
that the sooner the toolmaker can be involved in the design process
the better. We can often shed some light that can give the
customer the ability to mold a better part with faster cycle times
and prolong the life of the tool, etc.
List newly acquired technology, machinery or
key personnel (in last
year).
We have a new machining center
arriving this month that we’re
dedicating to graphite. It’s one area we’ve wanted to address and
improve on. |
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Has your company recently expanded? Plans to expand or form
partnerships/alliances?
No. Not at this time.
Are you involved in any industry organizations or educational
programs related to the trade?
I serve on the national board of the
American Mold Builders Association (AMBA) and am also a Chicago
AMBA Chapter board member. We are also members of the TMA, NTMA,
NAM, NFIB and SPE.
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What do you think about changes occurring in the industry due to
globalization?
How has it
affected the way you do business?
I am a big proponent of fighting the
fight of global challenges, but we only have direct control of what
goes on within our shop. We have to do the best we can to look at
our processes and assess whether we’re doing them in the best, most
efficient manner. Without a doubt, competing globally is a
struggle; and I think you’ll hear that from a lot of people. Times
have changed. But I think the reduction of capacity in the
industry is a positive thing. I’m not happy so many mold shops
have closed, but it has caused those of us who are still in
business to take a look at how we can better compete.
What will the industry look like in 3 to 5 years?
There will always be a need for this
trade. People are going to continue to improve their processes and
find better ways to compete. There may be more consolidation and
partnerships, and we will continue to compete globally, but you’ll
still be able to buy tooling in the United States. We have some of
the finest shops in the world manufacturing molds here.
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Additional Background Information |
Number of years in business: 35
Current number of employees: 5
Current square footage (each
location): 3,000
Additional locations: None at
this time.
Website: None
Types of tools built and/or run:
Injection molds, specializing in insert molding
Industries served: Automotive,
Appliance, Industrial and Agricultural; some Medical |
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