Featured December 17, 2004

Case Study Archives

An interview with Peter Crisci, President and CEO of Acromatic Plastics and Crisci Tool & Die, Inc. in Leominster, MA

1) What is your company niche and what does your company do that is notable, unique or different?   

I’ve been in the tool & die business for 40 years – started with my dad.  I decided in 1973 that I wanted to be in the injection molding business and the tool & die business both – I wanted to offer the complete package.  At that time I was 27 or 28 when I started Acromatic in 1973.  A lot of people told me I’d lose a lot of my tool & die accounts, and yes It happened, but I was doing a lot of proprietary tooling, too, and it was the right choice.  You know, Portugal came up as a competitor in the late 1970’s.  Toy companies especially, among other sectors, went to Portugal for tooling.  So we started losing the industry that long ago.  I saw that happening and knew I’d have to do something about it if I was going to survive.

Today I have about 95% of my tooling built in Portugal and China.  One of the things we had to do is supply customers’ tools at as good a level of quality as we could build them here
and we had to guarantee them, too.  There was no way we could continue to be successful and grow our company unless we embraced the changes in the industry.  Back then, Portugal didn’t build tools to the quality we have here in the U.S., but today they do.  China doesn’t have that ability today – not yet.  They can’t yet handle the plus or minus one tolerances and really hit the quality we can hit.  Most of us are dealing through brokers and it’s been the brokers that really build the tools for us.  So to combat that quality thing, we still have our own dedicated tool and die shop, Crisci Tool & Die.

Crisci Tool & Die allows us to make the adjustments that have to be made on the offshore built tooling and we do that to ensure the customers get what they want at offshore prices.  So the tool & die shop is such a necessity.  A lot of molding shops don’t have that luxury of having a dedicated tool & die shop – they have to deal with outside sources and that can send tooling costs even higher.  That’s an important niche that we have.  Globalization has really put us in a different arena, no question, but we’re using it to our advantage so we can service our customers.

I’ve also introduced something that is called Profit Engineering.  Profit Engineering is nothing more than our
customers taking advantage of our expertise in custom injection molding and product development by letting us assist them with those functions.  We show them where the quality can be engineered in and the excess costs can be engineered out.  The challenges facing companies today are exactly that: how to improve product quality and performance while simultaneously reducing cost.  These competitive pressures come from both domestic and overseas markets.  Constant innovation and performance improvement programs are becoming the first line of defense for companies that want to remain competitive, and they are looking to their suppliers more and more to provide solutions.  We have worked with many of our customers helping them convert some of their metal designs to plastic, which resulted in very significant cost savings while improving quality and reducing the number of parts.  For example, we had a situation where the customer’s original design had 54 purchased parts.  By working with us at the conceptual stage and taking advantage of our insert molding expertise, they were able to consolidate everything into a single purchased part, which greatly reduced the burden on their purchasing department.  This is a perfect example of Profit Engineering.
 

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When and how did you get into the industry, what attracted you to it?

It goes back to my father.  The plastics industry was really introduced into this country in the 1930’s and where did it come first?  Leominster, MA.  My dad, in the1940’s, became a tool & die maker working in Leominster.  By the time I was 8 or 9 years old he was bringing me into the shop and showing me what he does.  He told me, “Pete, I want you to be an engineer.”  I agreed wholeheartedly because I loved what I saw and was excited about doing what he did.  He eventually started his own tool & die shop, Advance Tool & Die, in Leominster, MA, 1957; I graduated college in 1963 and when I got out of college my father told his partner he wanted me to go into business with them.  The partner didn’t like that idea and wanted to buy my dad out.  Well the partner eventually did buy my dad out and my dad and I went into business together and started Crisci Tool & Die in 1964.

I have started and sold several other companies in my lifetime.  I think I was born with a fire inside me because I was always thinking of companies to start and I loved doing it.  For example, I had a container business I started in 1978 that I built up to about $8 million in sales and someone thought it was a pretty good thing and offered to buy it from me.  I wish I hadn’t sold it now, but what can you do?  That company probably would have been worth many more millions today.


Relate a notable "best time" for your company.   


If I had to pick one best time that I’m proudest of it’s now, where I’ve built this new facility we’re in.  With 110,000 square feet I can do anything with my business and there’s room to grow another 110,000 square feet beyond that.  Plus I’ve got another 6.5 acres of land right next to me that I’d like to build a separate medical division on.  By the time I acquire that land and build the building, it will probably be two or three years away.  I have right of first refusal on that land, so more than likely I will end up with it.  I’m a young 62 years old and don’t see myself ever retiring.  I enjoy what I do too much.
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Similarly, relate notable challenges that your company has overcome.   

The biggest challenge we have overcome is the banking crisis in the 1990’s.  There were so many companies that went out of business and it really stumped the growth of business throughout New England for years.  Just surviving for those 6 years was something that made me proud.  The other time was in the early 1970’s when there was an oil crisis and it shot materials prices up sky high.  Today, yes, prices are going up on materials, but at least you can still buy the materials.  Back then you couldn’t.


 

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When you are working on projects with your customers, what aspects would you like them to better recognize?

Get your tooling supplier into the design aspect of the part early enough that you gain the benefit of their expertise which can save money before too much time is spent on design.  Also, if customers share what their goals are for pricing on a project, that would be a great benefit to both us and them.  So many times they’ll design a part and the wall thicknesses are too thick – 50 – 60% of the cost of the part is materials!  If you can find a way to reduce wall thicknesses and make other improvements you save money.  My machine rates have stayed the same over the years.  How?  Through continuous improvement.  That’s what it’s all about.  Any time you can take your processes and make them better, and that goes for better designs by consulting with your tooling supplier, you’re going to save money and increase profits.



List newly acquired technology, machinery or key  personnel (in last year).   

My equipment is always state of the art so we are continually updating it.  Most recently I brought in three 100-ton presses and also purchased four new 3-axis robots to replace four others we had that were pneumatic.  Also, the new plant I’m in now is fully air conditioned, where the old plant wasn’t, so we now have a fully-integrated chiller system and can hook that up to any machine.   I can run the chiller system year-round and won’t have the problems with condensation and rust that you can get, especially during the summer months.

 

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8)   

Has your company recently expanded? Plans to  expand or form partnerships/alliances? 

We moved into our new facility about a month ago.  I’m also looking at one acquisition right now and there possibly could be a merger as well.  Really the way to go today is acquisition.  If they’ve got good clientele and profitability, then I’m interested in the sale.  I’m looking at acquisitions from the sales angle only, not assets.


Are you involved in any industry organizations or educational programs related to the trade?   


For years I was a member of the SPE and the SPI.  I participated on both boards.  I did that for probably 25 years and I’m sorry to say that now I don’t have the time.  I was also on the board of directors for the Leominster Chamber of Commerce.  I think involvement in a trade organization is a great stepping stone for younger guys (up till you’re about 50 years old) because it’s great for networking and establishing yourself within the community.
 

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What do you think about changes occurring in the industry due to globalization? How has it  affected the way you do business?  

It’s affected the business from the standpoint that you’ve got to have continuous improvement – better equipment, better personnel. This is true today more than ever.  You’ve also got to embrace the globalization.  China, in ten years, will be building molds as well as we are and India’s right behind them.  We should be doing something to protect the jobs here, too.  We’re losing a lot of good tool shops that within five years or so we’re going to be sorry we lost.  In 10 or 15 years from now, I’m telling you, China prices will be almost what we would charge.  There’s going to be a need for tool & die operations here, too.  We used to have about 70 tool & die shops in Leominster, where plastics started, and what do we have today?  Maybe 10.  A lot has changed over 25 years.


What will the industry look like in 3 to 5 years?  

I think the industry is definitely going to improve because we are getting more intelligent in dealing with globalization.  People do understand today what they have to do to be successful.  If they don’t they’re going to be in trouble.
 

Additional Background Information

Number of years in business: 
Crisci Tool & Die – 40 years          
Acromatic Plastics – 31 years

Current number of employees:  80 (We have had a high of 120, but automation and efficiencies have downsized the company.  As the industry grows there will be room for more employees again.  I hope by this time next year we’ll have doubled in sales in acquisitions and growth and in three to five years we’ll be in the $20-$25 million range.) 

Current square footage (each location): 110,000 square feet total.  Of that total, 8,000 square feet is Crisci Tool & Die; Value Added room is 5,000 sq ft.; Manufacturing (molding/assembly) area is approx. 40,000 square feet; and the balance is warehousing. 

Additional locations:  None at this time, however the company does have alliances in Portugal and China. 

Website:  www.acromaticplastics.com  

Types of tools built and/or run:  Majority is Class 101, high precision tools.  Multi-action injection and insert molding.  Insert molding primarily for auto and medical industries. 

Industries served:  Auto, medical, industrial products and consumer

 Contact Information:

 Acromatic Plastics & Crisci Tool & Die, Inc.

32 Jungle Road, Leominster,
Massachusetts 01453 USA
Tel: 978-537-4102
Fax: 978-537-0952
info@acromaticplastics.com
 

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